Biennial Report
2021
IT Infrastructure
IT Performance
Assessment of Progress
Inventory
Major Projects
Other Information
2023
IT Infrastructure
IT Performance
Assessment of Progress
Inventory
Major Projects
Other Information
Contact
Public Service Commission
Goals
Develop improved data management systems to more effectively meet the needs of PSC staff and the public
Update:
Project ongoing. Currently working with vendor to build an effective system.
Objectives
Streamline and enhance employee access to data
Update:
Project ongoing. Currently working with vendor to build an effective system.
Give employees the tools they need to work efficiently with businesses
Update:
Project ongoing.
Enhance the public’s ability to access information from, and interact with, the PSC
Update:
Project ongoing. Actively working with vendor to create responsive, user-friendly environment.
Objectives
Provide an intuitive data submission portal for documentation, comments, and responses from regulated entities and the general public.
Update:
Project ongoing. End-user experience is a priority.
Reduce employee workload by implementing user friendly self-service functionalities.
Update:
Project ongoing. Vendor is actively working with employees to craft an effective system.
Agency Contact Information
Agency Director / Administrator
James Brown
444-6167
james.brown@mt.gov
1701 Prospect Ave, Helena, MT 59601
Information Technology Contact
(CIO / IT Manager)
Phillip English
444-6172
penglish@mt.gov
1701 Prospect Ave, Helena, MT 59601
Information Security Manager
Patricia Trooien
444-6012
ptrooien@mt.gov
1701 Prospect Ave, Helena, MT 59601