Office of the Public Defender

Goals

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Objectives

  • AdvOPD Training plan
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  • AdvOPD Governance Board
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  • AdvOPD Change Management Tracking
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Objectives

  • Successful implementation of identified improvements.
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Objectives

  • Establish ServiceNow task workflows for critical on-boarding, off-boarding, and internal transfer workflows.
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Objectives

  • Establish govenernace board to managed change and audit system integrity.
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Objectives

  • Security Role/Access Reviews.
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  • Scheduled and documented system security audits.
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  • Registration of IT systems in state RSA Archer database.
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Objectives

  • Establishing On-boarding, Off-boarding, and Internal Transfer task workflows and dashboards.
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  • Establish policy management and acknowledgement campaigns: Draft, Review, & Publishing internal and external agency policies.
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  • Expand Case Management routing and lower time-to-resolution.
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Agency Contact Information

Agency Director / Administrator
Brett Schandelson
(406) 523-5166
brett.schandelson@mt.gov
610 Woody St, Missoula, MT 59802
Information Technology Contact
(CIO / IT Manager)
Chris Hermance
406-444-5587
chris.hermance@mt.gov
139 N Last Chance Gulch, Helena, MT 59601
Information Security Manager
Chris Hermance
406-444-5587
chris.hermance@mt.gov
139 N Last Chance Gulch, Helena, MT 59601