Montana State Library

Projects

Division Agency-wide
Project / Program purpose and objectives Implement ServiceNow to serve as a public-facing knowledge base and reference inquiry tool. The application should replace agency use of Zoho as a knowledge base and Help Desk for library services including the Montana Shared Catalog, the Montana Library 2 Go, the Montana Memory project and other statewide library services. Additionally, MSL desires to use the tool to offer users the ability to submit reference requests online and to use that information to build a knowledge base and public-facing FAQs.
IT Goal and Objective Reference Goal 3. Objective 1.2 Goal 3. Objective 1.3 Goal 3. Objective 1.4 Goal 3. Objective 1.6 Goal 3. Objective 3.1.7 Goal 3. Objective 3.2.4 Goal 3. Objective 3.3.2 Goal 3. Objective 3.3.3
Estimated start date 6/1/2022
Estimated deliver date 6/30/2023
Estimated cost
HB 10 Request No
Funding Sources State Special Revenue Funds: Associated costs are related to staff time and SITSD rates for ServiceNow
Annual costs upon completion
Status of the project as of March 31, even numbered years. Indicate % completed and status of funds expended.

Division State Library
Project / Program purpose and objectives Implement agency-wide password management to improve the security profile of the agency through more secure password management and to better maintain continuity of services when staff turnover.
IT Goal and Objective Reference Goal 5. Objective 5.1.3 Goal 5. Objective 5.2.5
Estimated start date 5/2/2022
Estimated deliver date 1/2/2023
Estimated cost 3500
HB 10 Request No
Funding Sources Agency Indirect Costs and General Fund:
Annual costs upon completion 3500
Status of the project as of March 31, even numbered years. Indicate % completed and status of funds expended.

Division Information Management
Project / Program purpose and objectives A web service for DOR ORION/CAMA data that can easily be leveraged for MSL’s Cadastral Web Application and for the Property Record Card service that several local governments use in their own property mapping web applications. Rewrite web service to current web API standards so that it can more readily be used in web applications. Implement new & frequently requested features as time and budget allow.
IT Goal and Objective Reference Goal 3 Objective 3.3.2
Estimated start date 8/1/2022
Estimated deliver date 3/31/2023
Estimated cost 30000
HB 10 Request No
Funding Sources State Special Revenue: 30000
Annual costs upon completion 0
Status of the project as of March 31, even numbered years. Indicate % completed and status of funds expended.

Division Information products
Project / Program purpose and objectives A Montana Cadastral web application built that gives users a more current, mobile-first user interface and that can be updated easier and more frequently as web application technologies change. Redevelop the Montana Cadastral web application to use the new ORION data service, Github repository, and a feature-rich & configurable web application using Esri Experience Builder.
IT Goal and Objective Reference Goal 3. Objective 3.3.2
Estimated start date 1/1/2023
Estimated deliver date 12/31/2023
Estimated cost 75000
HB 10 Request No
Funding Sources State Special Revenue: 75000
Annual costs upon completion 0
Status of the project as of March 31, even numbered years. Indicate % completed and status of funds expended.

Division GIS User Services
Project / Program purpose and objectives The Montana State Library recently went through a Geographic Information System (GIS) Architecture Review & Design. The purpose of the Architecture Review & Design project was to determine whether the existing MSL GIS architecture is adequate for current and (near) future needs given our changing requirements and the rapidly changing technology. The strategic values used for the design include reduction in manual data entry; reduction in data duplication; increase efficiency; and using modern tools for a remote workforce. The expected outcomes are to create a GIS Architecture that achieves unified data management capabilities for all users and streamline and modernize current workflows. It was determined that existing GIS Architecture is not adequate for current needs nor the (near) future. We need to implement the latest versions of the Esri Enterprise (server software) including, Enterprise Portal, increase server capacity, accommodate remote workflows, support shared editing capabilities, and support modern GIS desktop, ArcGIS Pro Desktop, workflows.
IT Goal and Objective Reference Goal 4. Objective 4.1.4 Goal 2. Objective 2.2.2
Estimated start date 7/1/2023
Estimated deliver date 6/30/2024
Estimated cost 275000
HB 10 Request No
Funding Sources State Special Revenue: 275000
Annual costs upon completion 200000
Status of the project as of March 31, even numbered years. Indicate % completed and status of funds expended.

Division Digital Library
Project / Program purpose and objectives To fully adopt a mobile workforce for agency GIS staff, MSL requires persistent virtual workspaces that are more cost effective than virtual servers.
IT Goal and Objective Reference Goal 4. Objectives 4.1.5
Estimated start date 7/1/2022
Estimated deliver date 1/2/2023
Estimated cost 30000
HB 10 Request No
Funding Sources SITSD Rates: 30000
Annual costs upon completion 30000
Status of the project as of March 31, even numbered years. Indicate % completed and status of funds expended.

Division State Library
Project / Program purpose and objectives Auditing file systems in the event of an incident and to improve file management efficiency
IT Goal and Objective Reference Goal 5 Objective 5.2.5
Estimated start date 7/1/2022
Estimated deliver date 12/31/2022
Estimated cost 8000
HB 10 Request No
Funding Sources Agency Indirect Costs and General Fund: 8000
Annual costs upon completion 10000
Status of the project as of March 31, even numbered years. Indicate % completed and status of funds expended.

Agency Contact Information

Agency Director / Administrator
Jennie Stapp
4064443116
jstapp2@mt.gov
1515 E 6th Avenue
Information Technology Contact
(CIO / IT Manager)
Lee Fossum
4064443380
lfossum@mt.gov
1515 E 6th Avenue
Information Security Manager
Jennie Stapp
4064443116
jstapp2@mt.gov
1515 E 6th Avenue