Biennial Report
2021
IT Infrastructure
IT Performance
Assessment of Progress
Inventory
Major Projects
Other Information
2023
IT Infrastructure
IT Performance
Assessment of Progress
Inventory
Major Projects
Other Information
Contact
Governor's Office
Goals
Provide excellent customer-centered service.
Update:
Objectives
Respond to constituent inquiries in a timely manner.
Update:
Provide a digital access option for all citizen services, including the increased implementation of of web-based forms.
Update:
Use cross-agency resources to assist in timely resolution of constituent matters.
Update:
Evaluate opportunity to improve constituent responses by creating a collaborative system for bulk email and communication tracking and reporting.
Update:
Continue comprehensive review of regulations in every state agency and revise, roll back, or repeal unnecessary, burdensome regulations.
Update:
Objectives
Employ universal tool for agencies to assess policies and regulations to allow them to analyze the best way to more efficiently serve citizens.
Update:
Maintain a tool to collect public comment on proposed policies.
Update:
Effective budget preparation
Update:
Objectives
Continue to enhance the tools available for state agencies to utilize during the budget preparation process.
Update:
Partner with the DOA IBARS group for use, modification and stability of IBARS system.
Update:
Agency Contact Information
Agency Director / Administrator
Chris Heggem
444-5502
christine.heggem@mt.gov
PO Box 200801 Helena, MT 59620
Information Technology Contact
(CIO / IT Manager)
Errolyn Lantz
444-5518
elantz@mt.gov
PO Box 200801Helena, MT 59620
Information Security Manager
Chuck Poland
444-4593
charles.poland@mt.gov
PO Box 200801 Helena, MT 59620