Department of Administration

Goals

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Objectives

  • Enhance current college relations program and implement a more expansive internship program in support of IT staffing needs.
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  • Modernize how and where work is performed by leveraging new telework policies and updated workspaces
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  • Leverage the knowledge and expertise of all employees through effective collaboration and training opportunities.
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Objectives

  • Implement tools to provide ease of access to key information used by our customers in support of the delivery of citizen services.
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  • Drive the digitization of workflows and forms to improve workplace efficiency and enhanced customer service.
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Objectives

  • Implement new RMTD functions as microservices to allow maximum flexibility and function reuse. Follow best practices by delivering those applications in containers to minimize server resources.
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  • Site with a single point of entry for citizens to access services and information
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Objectives

  • Enhance employee productivity through continued adoption of effective enterprise-wide systems and standardized work processes.
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Objectives

  • Ensure effective security protocols, procedures, and systems are in place for all DOA systems.
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Agency Contact Information

Agency Director / Administrator
Misty Ann Giles
4064443506
mistyann.giles@mt.gov
Mitchell Building, 125 N Roberts St. PO Box 200101, Helena, MT 59620-0101
Information Technology Contact
(CIO / IT Manager)
Kevin Gilbertson
4064442700
kevin.gilbertson@mt.gov
125 N. Roberts, Room 229
Information Security Manager
Andy Hanks
4064449127
andrew.hanks@mt.gov
125 N. Roberts St, Helena, Mt 59601