Update: We have nearly 100% compliance on the end user security awareness training.
Update: Ongoing effort.
Objectives
Identify sufficient information technology resources to meet agency technical priorities and empower the full use of technical resources.
Update: OPD continues to enhance our Microsoft Dynamics CRM platform to improve business processes. For example, our conflict request process was a manual/paper process and it has now been converted to an automated task driven online form in CRM.
OPD has also issued an RFP for a replacement state of the art case management system.
Update: Ongoing effort
Objectives
Develop and Implement OPD Disaster Recovery Plan
Update: OPD now has a disaster recovery plan in place that includes our IT systems.
Update: Ongoing effort.
Objectives
Develop monitoring and reporting mechanisms to ensure efficiency, transparency, and accountability.
Update: OPD has developed and implemented several Tableau dashboards to assist management with monitoring their respective business processes.
Agency Contact Information
Agency Director / Administrator
Rhonda Lindquist
4064449049
RLindquist@mt.gov
44 W Park, Butte MT 59701
Information Technology Contact (CIO / IT Manager)
Kyle Belcher
4068413777
kbelcher@mt.gov
600 Central Ave, Suite 312, Great Falls, MT 59401
Information Security Manager
Kyle Belcher
4068413777
kbelcher@mt.gov
600 Central Ave, Suite 312, Great Falls, MT 59401